My credit card/debit card keeps getting declined

Category: Knowledgebase

If your credit card or debit card is being declined try contacting your bank by calling the number on the back of your card. Inform your bank that you would like to approve the charge from mygamehelp....

Don't recognize this charge on your credit card statement?

Category: Knowledgebase

We bill for online games. If you did not make a purchase for a mobile or browser game, please submit a ticket for a refund.

What will show on my credit card statement?

Category: Knowledgebase

MyGameHelp.com will show on your credit card statement.

How long does it take to get a reply from a message?

Category: Knowledgebase

We normally reply within a few hours, but can take up to 48 hours for us to respond. Please keep in mind that weekends will have slower response times.